As part of our 21ECOACTIONS campaign, we implore you to provide feedback to your favourite places that you shop or dine at!
Feedback is a key ingredient for the growth and success of any business or organisation. Suggestion letters not only bring forward information which may be useful to the improvement of a product or service, they encourage stronger relationships between businesses/organisations and those that support them and benefit from them.
Here is a Quick guide by Bea Johnson, Keep your letter short and concise, your words tactful and courteous, and your content diplomatic and hopeful. Write a letter you would like to receive.”
- Start with gratitude: State your appreciation for the company i.e. affordability, efficiency or availability of their products or services.
- Show understanding of the current practice employed.
- Address the problem.
- Propose up to three constructive solutions
- Support your solutions with working examples: how other companies have addressed the problem effectively.
- Mention how the change would benefit your addressee, focusing on financial profit.
- Gracefully conclude with a positive note.
BEA JOHNSON, ZERO WASTE HOME
We have written Four letters and scenarios for you to edit and use.
To download your suggestion letters, simply enter your details below.
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